Boluda Ships Agency and Forwarding, the transit, broker, and logistic division of Boluda Corporación Marítima, has obtained Standard ISO 9001:2008 owing to the quality of its management system. This distinction is the result of the adaptation that each of the areas of the division have recently undergone, with the aim of improving its business processes and increasing client satisfaction.
Standard ISO 9001 is based on a continuous quest for excellence and gives our clients even more confidence that their organisational requirements will be met. The care taken by Boluda Ships Agency & Forwarding to ensure the highest standards of service, its concern for its clients, and the commitment of its work team are officially recognised with the obtaining of this prestigious quality guarantee.
The implementation of a Quality Management System in the form of Standard ISO 9001:2008 has allowed the company to improve its processes so as to keep pace with our clients’ requirements. A transport and logistics strategy adapted to their specific needs has thus been formulated, so that these needs can be met quickly and efficiently.
“This standard has been achieved thanks to the hard work of all the professionals of the areas of Boluda Ships Agency & Forwarding, who are strongly committed to the division and its standards of excellence” declared Fernando Gimenez-Guervós, the director of the division. “We are very proud of it and we shall continue to work to ensure our users the best service and attention”, he added.
By means of a wide network of offices, Boluda Ships Agency & Forwarding administers both the business and operating needs of its clients while their ships are moored. Its presence in Europe, America, South-east Asia, West Africa, and Oceania gives our clients personalised services all over the world.
